BUCKHANNON — Community Care of West Virginia’s Green Bank, Marlinton and Hillsboro locations have received a Level 3 accreditation — the highest possible — from the National Committee for Quality Assurance for providing exceptional service and high quality care.
Community Care of West Virginia Chief Executive Officer Richard Simon was very pleased with the Level 3 accreditation.
“Our facilities across the region provide excellent service, and it is great to see these three locations in Pocahontas County get recognized for all of the employees’ hard work,” Simon said in a news release. “Receiving this level of accreditation is a testament to their focus on delivering high-quality, whole health care.”
Level 3 accreditation means the health care facilities met standards set forth by the NCQA, a nonprofit organization founded to improve the delivery of healthcare, to evaluate care, reporting and quality standards. According to the NCQA’s website, to reach a Level 3 accreditation, a facility must meet a “triple aim” of measurements that are based on “patient experience, better health and lower per capita cost.” A Level 3 accreditation status lasts three years.
Employees at the three health centers are very proud of the high level of accreditation, Simon said. But they are not resting on their laurels, he added.
“We want to make sure we continue to give the best quality service to our patients,” he stated. “And, we can always continue to improve.”
Although the NCQA will return to the locations in three years to reevaluate the staff’s performance, Simon is confident they will again meet and exceed the evaluation standards.
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